PRIVACY POLICY

Effective Date: December 1st, 2025

Casa de Padel (“we,” “us,” or “our”) operates the website www.casadepadelhtx.com (the “Site”). We respect your privacy and are committed to transparency about how we handle information. This Privacy Policy outlines what information we collect, how it is used, and how it is protected.

1. Information We Collect

1.1 Reservations & Purchases Through Playtomic

For standard court reservations, memberships, and purchases, we do not collect or store personal information directly.
All such activities are handled through Playtomic, a third-party platform.
Any personal data used for reservations is governed by Playtomic’s Privacy Policy, not ours.

1.2 Private Event Inquiries

The only personal information we may collect directly is what you voluntarily provide when contacting us for a private event, such as:

  • Name

  • Email address

  • Phone number

  • Event details

This information is used solely to respond to your inquiry and coordinate event details.

1.3 Automatically Collected Technical Data

Our Site may collect anonymous usage data, such as:

  • Browser type

  • Pages visited

  • General analytics

This information does not personally identify you.

2. How We Use Information

For private event inquiries, we use your information to:

  • Communicate with you

  • Provide estimates or event details

  • Coordinate the event

We do not sell or share personal data for advertising purposes.

3. Sharing of Information

We may share information:

  • When necessary to coordinate a private event

  • When legally required (e.g., to comply with a subpoena or government request)

Reservations and payments managed through Playtomic are subject to Playtomic’s own data policies.

4. Cookies and Analytics

We may use cookies or analytics tools to improve the performance of our Site.
These tools collect non-personal, anonymous data.
You may disable cookies through your browser settings if you prefer.

5. Data Security

We use reasonable administrative and technical safeguards to protect any information shared with us directly.
Although we collect very little data, we take data protection seriously.

6. Your Rights

If you have provided us with information for a private event, you may request to:

  • Access the information

  • Correct it

  • Request deletion

To make such requests, contact support@casadepadelhtx.com.

For any reservations made through Playtomic, you must contact Playtomic directly to manage your data.

7. Children’s Privacy

Casa de Padel offers services for children ages 4 and up, including lessons and training.
We do not knowingly collect personal information from children directly through our website.

Any personal information related to minors (such as names or contact details) used for bookings is collected and processed solely through Playtomic or directly from a parent/guardian when coordinating a private event.

Parents or legal guardians may contact us at support@casadepadelhtx.com to:

  • Review the information we may have received from them regarding a minor

  • Request correction or deletion of that information

We do not knowingly allow children to create accounts or submit information on our Site.

8. Third-Party Links

Our Site may link to third-party services, including Playtomic.
We are not responsible for the privacy practices or content on external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Effective Date” above will reflect the most recent version.
Continued use of the Site indicates acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, please contact:

Casa de Padel
2301 Sabine St
Houston, TX 77007
Email: support@casadepadelhtx.com